Store Policies

Shipping & Delivery Policy

Last updated: August 2026

1. Order Processing & Dispatch

All orders are processed within 1-2 business days, Monday to Sunday, excluding public holidays.
Once dispatched, you will receive your courier tracking details via email or WhatsApp.

Delivery within Karnataka typically takes 1 to 3 working days from the date of dispatch.
Deliveries to major towns may arrive earlier depending on the courier route.

Delivery to all other states usually takes 3 to 5 working days from the date of dispatch.
Remote, rural or limited-service locations may require additional transit time as determined by the courier partner.

Any applicable shipping charges are clearly displayed at checkout. Orders above ₹5,000 currently ship free within India.
If a parcel is returned to us due to an incomplete or incorrect address, or repeated failed delivery attempts, re-shipping charges are borne by the customer.

We ship worldwide through reliable courier partners such as DHL, FedEx or Aramex.
International delivery usually takes 7 to 14 business days, depending on the destination country and local customs clearance.
Customs duties, taxes and import fees (if any) in the destination country must be paid by the customer.
For international orders, please contact us on WhatsApp (+91 99861 31176) to confirm shipping charges before payment.

Every product is carefully quality-checked, folded and securely packed to preserve the fabric, zari, finish and presentation.
Once a parcel is handed over to the courier partner, delays caused by weather, courier issues, festival rush or regional restrictions are beyond our control.
Risk of loss or damage passes to the customer upon handover to the courier; genuine transit damage is covered under our Refund & Cancellation Policy (parcel-opening video required).

Please ensure your shipping address and phone number are complete and accurate when placing the order.
Address changes can only be made before dispatch and cannot be guaranteed afterwards.
If a shipment is returned due to incorrect details or unsuccessful delivery attempts, re-shipping charges apply.

For returns approved due to damage or a verified issue, we arrange or reimburse return shipping within India.
For returns or exchanges requested for any other approved reason, the customer bears the shipping charges.
Please review our Refund & Cancellation Policy for full terms.

For any shipping-related concerns: